Last Updated: June 2026 | Effective Date: January 2025
1. Information We Collect
When you use our website or contact us for services, we may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and any other information you provide through our contact forms, enquiry forms, or newsletter subscriptions.
Technical Information: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected through cookies and analytics tools.
Communication Data: Records of any communications you have with us including emails, WhatsApp messages, and call recordings (where applicable).
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and provide requested services
Send you service updates, quotes, and project-related communications
Send marketing communications (only with your consent)
Improve our website and services based on usage analytics
Comply with legal obligations and prevent fraud
Send newsletters and blog updates to subscribers
3. Data Sharing
Cloud DevOp does not sell, trade, or rent your personal information to third parties. We may share your information with:
Service providers who assist in our operations (hosting, email, analytics) under strict confidentiality agreements
Legal authorities when required by law
Business partners with your explicit consent
4. Cookies
Our website uses cookies to improve user experience and analyze website traffic. These include:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Google Analytics for understanding how visitors use our site
Marketing Cookies: Facebook Pixel and Google Ads tracking for advertising purposes
You can disable cookies in your browser settings, though some features may not work correctly.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include SSL encryption, secure servers, access controls, and regular security audits. However, no internet transmission is 100% secure.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt-out of marketing communications at any time
Withdraw consent for data processing
To exercise any of these rights, contact us at .
7. Data Retention
We retain your personal data only as long as necessary to provide our services or as required by law. Lead and enquiry data is retained for up to 3 years. Newsletter subscriber data is retained until you unsubscribe.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
